Operations & Vendor Management

How we can help

Pointe Solutions understands how important the effectiveness and efficiency of its processes, technologies and systems are to your business’ profits. Our team offers extensive experience in a wide range of operational areas, ranging from business continuity and disaster recovery processes, contract audit and vendor management and much more, reducing risk and maximizing profit.

Enterprise Risk Management

We understand that when you’re running a business of any size, it’s easy to keep your approach to identifying and controlling risk at the tactical level. We also understand how a lack of a strategic program through which all those tactical efforts are managed and assessed can cause significant issues for your business both in the short and longer term. That’s where we can help.

Our key solutions areas are:

  • Identify and evaluate the key risks to your business
  • Review and improve any existing risk mitigation policies, processes and procedures already in place
  • Assist your board and executives to develop an appropriately strategic approach to enterprise wide risk
  • Support or wholesale manage all your ERM functions and activities

Disaster Recovery and Business Continuity Planning

What would happen to your business if the worst happens? Do you have a plan? Is it tested? Is it scalable? Whether it is faced with a system/server failure, denial of service attack or a physical disaster, is your business organized in such a way that it can respond quickly?

The team at Pointe Solutions know that the answers to these questions can be the difference between a major issue being a complete business continuity roadblock or a minor bump in the road. A complete, realistic, practiced, and pragmatic disaster recovery and business continuity plan is vital in any size business, and Pointe Solutions is dedicated to helping you implement the right one for your business.

Our solutions include:

  • Full review of systems, technologies, premises, assets and processes subject to risk from major physical or technological incident
  • Development of a complete, realistic, practiced, and pragmatic disaster recovery and business continuity plan, appropriate for your business model, to enable your business to minimize sysetms and operational downtime in the event of an incident
  • Review and improvement of any existing plans and processes in place

Or we can help in more specialized, targeted ways according to the needs of your business. Get in touch to speak to one of the team to find out more.

Vendor Risk Management

At Pointe Solutions, we understand that third-party vendor arrangements can be a significant source of risk to your business, particularly as these relationships become more complex. Ensuring your own excellent compliance arrangements can only take you so far- those you rely on to carry out work vital to your business process must do the same.

Our vendor risk management services can help you to identify and manage the risks associated with the use of and reliance on third-parties. While responsibility for performance and delivery may be contracted to a third party, the risk still stays with you, and our team can help you perform your own due diligence to confirm your vendor and third party service providers are implementing the required controls and processes and beyond.

Contract Audit & Risk Management

Most businesses spend a lot of time drafting, negotiating and finalizing contracts, but as time moves on and the business changes, it’s easy for what is actually going to drift away from the contract.

At Pointe Solutions, we understand the benefits of getting and keeping your contracts right. Proper, sufficiently detailed and frequent review of your contracts can lead to significant cost savings and increased profit, and less day to day operational issues- meaning you can spend your time focusing on growing the business.

Outsourcing & Support

As any C-level exec who has tried to recruit for a top level risk related operations position will know, it’s no easy task. Competition for top talent is fierce, and there just isn’t enough sufficiently trained and experienced candidates to go around.

At Pointe Solutions, we provide another way, one which takes away the stress, hassle and cost of recruiting a full time in house compliance, risk or audit position- a service which enables you to quickly and easily outsource all the tasks and responsibilities, getting all the benefits of experienced and knowledgeable senior specialists and more, but without any of the hassles of direct recruitment and ongoing employment.

Pointe Solutions